PT Tutoring Privacy policy
Our website address is: https://pttutoring.co.za. PT Tutoring is a private tutoring company registered with CIPC and we offer tutoring services to Grade 1 till university level.
Change to this policy
Unless notice is required in terms of any applicable laws, we may change the content of this policy from time to time in line with any changes that the law or internal business operations require, without prior notice. It is your responsibility to consider the policy each time you visit PT Tutoring website. If you do not agree with any terms of the policy, you must stop using PT Tutoring website and / or services.
Personal Information
The right to privacy and this policy is important to us. We will protect your information when you use our website and services. We aim to always comply with Protection Of Personal Information Act 4 of 2013.
Personal information as defined by Applicable law refers to information that may be used to directly or indirectly identify you. Personal Information includes name, surname, email address, identity number, contact details, photograph and location.
Personal information collection
We collect your information from the following sources:
- Directly when you provide it to us, such as when you sign up to use the Platform and services, contact us or through the course of our relationship with you
From your use of our services as a Tutor or student
From your use of our website or use of any features or resources available on or through our website
From public sources where you have made your information public, including on social media
From third parties and our services providers when you interact with them through the website or as required of the third parties to share it with us.
Categories of personal information that we process
- The following information describes the information we broadly process:
Personal details: name, surname, gender, date of birth, age, nationality, language preference, identity or passport number.
Sensitive information voluntarily disclosed by students to tutors or mentors which may include information about health, sexuality, religious beliefs
Contact details: your address, contact number, email address, public social media profile(s)
Account details such as username, password, usage data and aggregate statistical information.
User information: Personal information included in correspondence, transactional documents, use of the services or other materials that we process in the course of providing a service
Consent records: Records of any consents you have given us in respect to using your personal information, including consent by parent or guardian where the student is a minor and is required to obtain parental consent as required by the law. We will record any withdrawals or refusals of consent.
Payment details: payment methods, information provided by payment gateway service providers, payment amount, date and reason for payment and related information.
Data relating to our platform: is that the type of device you use to access the website, the operating system and browser, browser settings, IP address, dates and times of connecting to and using the website and other technical communications information
Cookies and other technologies
Content and advertising data: records of your interaction with our online advertising on the website
Views and opinions you choose to share with us or publicly post about us on social media platforms or on various other websites
Children's personal information: personal information of any user that qualifies as a child according to the South African Law which is necessary for us to render the services will be processed with the consent of a parent or guardian
Purposes of processing personal information
To perform in terms of our agreement with you in terms of services provision
To operate and manage your account or relationship with us
Monitor and analyze our business to ensure that it is operating properly, for financial management and for business development purposes
Contact you by email, sms, push notifications or other means to inform you about our services, unless you have opted-out of such communications (direct marketing)
To form a view of you as an individual and to identify, develop or improve the website and services
To carry our market research and surveys, business and statistical analysis and necessary audits
Fraud prevention
To perform administrative and operational tasks like testing our processes and systems, ensuring that our security measures are adequate and appropriate
To comply with our regulatory, legal or other obligations
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Your use of and reliance on the links included on the website is at your own risk
Who we share your data with
If you request a password reset, your IP address will be included in the reset email. We do not share your data with anyone unless you explicitly ask for us to provide a Tutor for you then we will use your details to provide the best Tutoring services.
Our business partners or third party processors in order to provide you with the website and services of high quality, for example, data storage service providers, third party payment processors
Legal authorities upon request for the purpose of reporting any breach of South African law
Accountants, Auditors, Lawyers and other professional advisors in terms of the written agreement with them
Security
We have implemented way to secure personal information against accidental or unlawful destruction, loss, alteration, disclosure, access and other unlawful access.
The internet is not completely safe and it is a vulnerable system.
By using our services and website, you acknowledge and agree that any transfer of personal information via the internet is at your own risk and you are responsible for ensuring that the information you sent is sent securely.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Legal Disclosure
PT Tutoring (Fully known as Professional Tactical Tutoring) is a registered private company with registration number: 2022 / 755467 / 07
pttutoring.co.za is owned and overseen by PT Tutoring
Contact us at : Admin@pttutoring.co.za or by cell : +27729443155
PT Tutoring safety guide
What we do to keep our tutors and clients safe:
We screen our clients to protect our tutors by requesting for a physical address from all the clients who requires a face to face tutoring and we also require upfront payment to ensure our clients are legitimate.
We screen our tutors to protect our clients by gathering contact details, physical address, education history and relevant experience from our tutors; All tutors tutoring minors are required to complete a background check before they start tutoring and we review each applicant's identification documents, qualifications and school leaving certificates.
The selection of Tutors for a job is based on gender, age, location and other relevant factors. If a female tutor is tutoring a male adult (over 18 years), the tutor will be briefed before accepting the client. If the tutor takes the job, they are required to notify their next of kin as to the lesson time and location of lesson.
We manage the tutoring process by disclosing necessary information like contact details to both tutor and student once the tutor accepts the student. We contact the client and tutor after the first lesson to ensure the client is happy with the lesson. If the client is unhappy with a tutor or vice versa, we endeavour to change the tutor first, failing which we stop future lessons and refund the client.
Risks to be aware of
Traveling to unsafe areas
Damage to musical instruments
Stalking or inappropriate messaging
Bogus clients with sinister intentions
Theft
Sexual harassment
Other serious crimes
Please note: If you think you might be at risk, contact your allocated tutoring representative immediately. If the risk is too high, contact the South African Policy immediately. All tutors should get a policy clearance first before tutoring a minor.
