Privacy Policy

Last updated: January 2026

PT Tutoring (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly and in accordance with applicable data protection laws.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, submit forms, or engage our tutoring services.

1. Information We Collect

We may collect the following types of personal information:

• Full name and surname

• Email address

• Phone or mobile number

• Learner’s grade or academic level

• Subjects requested

• Location (city or area)

• Any information you voluntarily provide via contact or enquiry forms

For learners under 18 years of age, information is collected with the understanding that a parent or legal guardian has provided consent.

2. How We Collect Information

Information is collected when you:

• Complete a contact or “Get a Tutor” form

• Communicate with us via email, phone, or WhatsApp

• Subscribe to newsletters or updates

• Engage our tutoring services

We do not knowingly collect unnecessary or excessive personal data.

3. How We Use Your Information

We use your personal information to:

• Respond to enquiries and requests

• Match learners with suitable tutors

• Provide tutoring services

• Communicate scheduling, updates, or changes

• Improve our services and website experience

• Comply with legal or regulatory obligations

We do not sell, rent, or trade your personal information to third parties.

4. Sharing of Information

Your information may be shared only where necessary, including with:

• Tutors assigned to provide services

• Service providers who assist with website hosting, email delivery, or technical support

All third parties are required to treat your information confidentially and use it only for the intended purpose.

5. Data Storage and Security

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, or disclosure.

Access to personal data is limited to authorised personnel only.

While we strive to protect your information, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

6. Cookies and Website Tracking

Our website may use cookies or similar technologies to improve functionality, analyse traffic, and enhance user experience.

You may disable cookies through your browser settings, although this may affect website functionality.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information, subject to legal requirements

• Withdraw consent for marketing or non-essential communications

Requests can be made by contacting us using the details below.

8. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

9. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those sites.

Users are encouraged to review the privacy policies of any external websites they visit.

10. Children’s Privacy

PT Tutoring provides services to learners of all ages. Where learners are minors, parents or legal guardians are responsible for providing consent and overseeing information shared on their behalf.

11. Changes to This Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page and will take effect immediately upon publication.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Email: admin@pttutoring.co.za
Phone: 081 897 0168